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One-Day Short Course: Become a Business that Customers Care About

This course is delivered by STEAMhouse and is available for free to The 51% Club members as part of their partnership with the club. Members: please check your emails for the code to book.
This experiential one-day course will equip you with the skills you need to create and communicate a compelling, differentiated position in your market. Understand how to power your product and service ideas with storytelling and communication strategies that drive sales, advocacy and retention. Become a business that current and potential customers care about.
You’ll learn:
- How to use communication to increase the chances of innovation success
- How to articulate how your solutions fit into your customer’s lives
- How to build meaningful relationships with your customers
- How to consolidate complex product portfolios into propositions that resonate with people
This course is being delivered by Craig McVoy, Founder of Turnkey.
Craig has over 20 years experience of working with the most recognisable brands in the world, such as John Lewis, BMW, LV=, Mercedes Benz and Direct Line, to design and implement customer and employee strategies. Author of ‘Beyond Brand – Why It’s The Experience That Causes People To Fall In Love With Your Brand’, Craig has turned his methodology into a model that can be used with businesses of all sizes.
For more information and to book, CLICK HERE.
Members: please check your emails for the code to book. If you’re trying to book and can’t find your code, email girlpower@the51percent.club and we’ll send it to you.
